Collection Statement

Last updated: April 07, 2026

About This Statement

This Collection Statement explains how Namaste Rewards Pty Ltd collects, uses, and discloses your personal information when you join and participate in the Namaste Rewards loyalty program. This statement should be read in conjunction with our full Privacy Policy.

What Personal Information We Collect

When you join Namaste Rewards, we collect:

Identity Information

• Full name
• Date of birth (optional)

Contact Information

• Email address
• Mobile phone number
• Postal address (optional)

Transaction Information

• Purchase history
• Points earned and redeemed
• Deals and offers claimed

Technical Information

• Device information
• IP address
• Browser type

Why We Collect Your Information

We collect your personal information for the following purposes:

Account Management

To create and manage your Namaste Rewards account, verify your identity, and provide customer support.

Points & Rewards

To track your points balance, process redemptions, and provide you with rewards and benefits.

Communications

To send you important account notifications, promotional offers, and program updates (with your consent).

Personalisation

To personalise your experience and provide you with relevant offers based on your preferences and transaction history.

Who We Share Your Information With

We may share your personal information with:

Partner Vendors: To process transactions and provide rewards at participating businesses
Service Providers: Including IT, email, SMS, and payment service providers who help us operate our services
Legal Authorities: When required by law or to protect our rights and the safety of others

Your Choices

You have choices about how we use your information:

Marketing Communications

You can opt out of marketing communications at any time by:

• Clicking "unsubscribe" in our emails
• Replying "STOP" to SMS messages
• Updating preferences in your account settings
• Contacting us at privacy@namasterewards.com.au

Your Consent

By joining Namaste Rewards and using our services, you consent to:

The collection, use, and disclosure of your personal information as described in this statement and our Privacy Policy
Receiving important account notifications via email and SMS
The sharing of transaction data with partner vendors for points and rewards processing

Contact Us

For questions about this Collection Statement or to exercise your privacy rights:

Namaste Rewards Privacy Team

Email: privacy@namasterewards.com.au

Phone: 1300 NAMASTE